Customer support by ticket now available 24/7
Customer support by ticket now available 24/7
We are pleased to inform you that our Customer Services team is now available 24/7 to promptly respond to support tickets. This means that you can submit your inquiries or concerns at any time, and our team will address them as soon as possible.
By sending any urgent matter via WhatsApp, it helps to draw our immediate attention, ensuring a prompt response. This additional channel of communication enables us to prioritize and address your urgent concerns as quickly as possible. We understand the importance of timely assistance, and reaching out to us through WhatsApp ensures that we can promptly attend to your needs.
However, please note that our phone support is available during specific office hours mentioned earlier. If you prefer to speak with a representative over the phone, we kindly request you to call us during the following hours:
Monday to Saturday: 08:01 IST - 10:59 IST
Outside of these hours, our phone lines will not be operational. Nevertheless, we assure you that we prioritize our customers' needs and will strive to provide efficient support through our ticketing system.
For urgent matters or to reduce communication costs, we recommend reaching out to us through support tickets or utilizing alternative communication channels like WhatsApp, Skype, or other VoIP providers available in your region.
Thank you for your understanding, and we look forward to assisting you with any queries or issues you may have.
Best regards,
DNSP HOST